At checkout, enter your code into the “Discount code” field under the Summary of your order. Then click “APPLY.”. Add a code to the Discount code field, and click Apply. There may be several reasons a code may not work, or may not work for all items
It's possible your discount code was sent to a promotions or spam folder in your email. Please check there first. Generally you should expect to receive an email asking you to opt-in to our newsletter. Clicking the link in that email will direct you
You can also click the profile icon which is located on the:. Profile icon at top right on desktop. Profile Login inside the mobile menu on mobile devices. 2. In the Email field, enter your email address, and then click Continue. 3. In your email acc
Our store accepts all major credit cards as well as ShopPay, PayPal, Apple Pay, Google Pay, and MetaPay.
While we don’t have our own brick and mortar storefront, you can still visit our retail partners to experience our wonders first hand. Find us at a location near you.
Need an easy gift for someone for an occasion or the holidays, but can’t decide?. Purchase a Luna Norte Digital Gift Card and you or your recipient will receive it by email.The card works just like a normal gift card, used for placing orders on our w
Yes! If your order hasn't shipped, our Customer Success Team is happy to assist updating your shipping address. Please contact us here with your order number and the correct shipping address to request an update in your shipping address.
We hate to see you go! Orders that have not shipped are eligible for cancellation. Please contact our Customer Success Team here to request your order be canceled.
Our Customer Success Team is happy to assist with order updates. If your order hasn't shipped, we can update the order barring any inventory issues. Please provide the SKU number(s) and new, total unit quantities of all items that need to be adjusted
We update our stock often and encourage you to check our site frequently for new arrivals!. If you're looking for an item's availability, reach out to our Customer Success Team here with the item name or description. We'll check it's stocking status
Your bank will convert item and order costs to your currency based on the exchange rate. We recommend checking with your bank for precise conversion details to be sure.