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Shipping & Delivery

Have questions about shipping or delivery?

U.S. Shipping

All orders are processed and shipped Monday – Friday from 10am – 5pm (PST). Please allow 2-3 business days for your order to be processed and shipped. Orders placed after 1pm (PST) on Friday will ship the following week. All domestic shipments are sh

International Shipping

We are currently shipping to Canada, UK, and all EU nations (except Ireland and Portugal). *The above delivery timeline does not include weekends, holidays and any unforeseeable delays on the courier’s end (weather, volume, traffic, etc). For orders

Tracking Your Order & Missing Packages

You will receive tracking information via email as soon as your order is ready to ship. Track your order here by entering the email or phone number associated with your account. You can also track your order via your account. If you have purchased us

How long does my order take to ship?

Luna Norte ships packages from our San Diego, California location to all customers worldwide. Shipping time will vary by both the shipping provider, and method, and your distance from us. There are other factors outside of our control once we hand of

APO & FPO Armed Forces Shipping

If you are shipping to an APO or FPO Armed Forces address, here is an example how to enter a shipping address fields during checkout: